System Training
Learn how to navigate the platform, manage your settings, and use key features
Getting Started with Returns on Appliance.ioProcess, track, and manage product returns
Quotes & Orders
Learn how to manage customers, create quotes, and track orders
How to Create A QuoteA guide to Quote creation
Customer Account GuideA Walk Through of the Customer Detail Page
Cost, Profits & the Pricing Analytics ToolMaster Product Pricing
Understanding Order Status & ProcessLearn how to read the Order Screen and easily tell what's happening with it
How to Schedule Delivery on an OrderThis is a guide to Scheduling delivery on an Order in Appliance.io.
Deliveries & Routing
Setting Up Routes, Drivers App & Home Visits
All About the Drivers App
Home Visits GuideSurveying existing spaces, sending techs out for various reasons.
Let's Talk Routing!Learn How to Set Your Delivery Route.
How to Scan Out Your Items for Delivery!Learn about scanning out your inventory before you load it up on the delivery truck!
Inventory
Everything You Need to Know About Inventory
How To Create a Purchase Order
How to Receive InventoryA quick guide on how to Receive Inventory
How to Reconcile Inventory
Inventory Page FiltersLearn about all of the flexible search functions in Inventory!
How To Transfer InventoryMove stock between locations — accurately, traceably, and efficiently
Returns
Mastering Returns Management
Returns GuideA guide on how to return payments
Returns ManagementTrack & Update Your Returns Easily
Report Guides
Get a clear view of your sales, finances, inventory, and operations
The Protection Plan ReportTrack protection plan sales, performance, and revenue
Financials & Accounting ReportsAll reports related to Revenue, Expenses, Taxes, Commissions & Credits.
Operations & Customer Management ReportsAll reports related to Customer Interaction, Issue Resolution & Scheduling
Performance & Optimization ReportsAll reports related to Tools for Analyzing and Improving Operations
Sales & Orders ReportsReports related to Sales, Order Tracking and Customer Transactions
Vendor & Inventory ManagementReports related to Suppliers, Stock Tracking, and Product Management
Special Scenarios
Interesting Circumstances Require Specialized Features!
Model Not Found-Entering a Custom ModelAdding a Custom Model Right on a Quote
Scheduling Item Requests for Future NeedsYour client doesn't need delivery for months, streamline the flow!
Customer Lines of CreditStrengthen business relationships and drive financial growth easily!