Electronic Shelf Labels (ESLs) are small electronic devices used in retail stores to display product information, prices descriptions and barcodes. They replace traditional paper rice tags and are wirelessly connected to a stores central management system, allowing updates to be made in real time.

"Choose sizes, check prices, and order here."

We need to create an order form.

The duration of the process depends on the order form.

First things first — let us give you a hand! Our team will assist in integrating your user account with Minew’s platform.

➡️ Visit: https://appliance.io/contact-us and fill out the form based on your specific needs. Once you’ve done that, we’ll be in touch to get things rolling!

Connect the Gateway to your Computer using a USB Cable. You will see the Gateway light up with a colorful loop.

Flip over the Gateway and locate the "MAC Address".

On your phone: Go to your Wifi Settings and find the gateways MAC address on the list. Connect to the gateways network.

Now it’s time to configure your gateways. Without proper configuration, the gateways will remain offline even if they’re added to the cloud platform. Don’t worry — we’ve got two ways to get them connected.

Open your browser on your mobile phone and type in the MAC address for your gateway.

You are now at the configuration page. Login to proceed (no password needed).

Go to the NETWORK tab at the top.

Select WIRELESS. (If you are using an ethernet cable, choose ethernet).

Select an available Wi-Fi network from the list.

Head over to the SERVICE tab at the top.

In the URL field, enter 1 of the following:

Click APPLY to save the configuration.

Let’s get the digital price tags connected to the AIO platform!

Head over to your Settings page.

From there, click on Digital Price Tags.

Now you’re on the main Digital Price Tags page. Before anything else, make sure to select your Location at the top. Everything ties back to this, so don’t skip it.

Next up — let’s add a Gateway. Click on the Settings tab.

and hit Add Gateway.

A pop-up window will appear. You’ll need to fill in two fields here:

Once both are in, just hit Save.

Boom — your new gateway is now added to the list!

Now here’s something you’ll notice: This example Gateway won’t show things like Model, WiFi Firmware Version, or BLE Firmware Version — and that’s totally normal. This one's just a placeholder for demo purposes. When you're working with real devices, those fields will auto-fill once the Gateway syncs up properly.

Make sure you have your box of tags ready to go, and you are located close to the Gateway.

From the Platform screen you are currently on, go to Products & Tags.

Note: You will see all of the model numbers for the appliances that are currently located on your sales floor.

You can filter them down, search by model number or go down the list - whichever is easiest for you.

Pull out a digital tag from your box and flip it over, identify the MAC address.

Simply pop that MAC address into the field that correlates to your model number and it will automatically accept it.

If you have a mobile scanner, great! If not, open the Platform (POS) on your mobile device.

Go to SETTINGS.

Navigate to DIGITAL PRICE TAGS.

Keep in mind that the platform layout might look slightly different on your mobile device compared to other devices.

Tap on the QR Code option.
​Pro Tip: This will automatically open your phone's camera!

Use your camera to scan the barcode on the back of the digital price tag.
The MAC address will be loaded into the system automatically.

🎉 That’s it! You’re all set!
Now, keep scanning the tags as you move around the sales floor and attach them to the machines as you go. Smooth and easy!

Don’t panic! Here’s how to troubleshoot:

Here’s the game plan:

If the ESL is online but not displaying correctly, here’s what to check:

For firmware-related problems, contact us for support — we’ll get it sorted!