The Delivery Company setup in Appliance.io is designed for businesses that only handle deliveries and act as third-party providers. From registration to customizing delivery methods, routes, and zones — here’s how to get everything ready to roll.
📍 Registering Your Account
Click Register
Enter your email address
Agree to the Privacy Policy
Click Sign up for free
Check your email for a verification code → copy, paste, and hit Continue
Next, set up your profile:
Add First and Last Name
Create a Password
Hit Continue again
🏢 Company Setup
Fill out your company details:
Company Name
Location Name
Phone Number
Address
Time Zone (default is Chicago, or tick the box to auto-detect your location)
Important: Select Delivery Provider as your Business Type.
(The Appliance Retailer option is only for businesses that sell products.)
Click Next and wait a few moments while your account is built.
⚙️ Delivery Settings
Once your account is ready, update your delivery setup:
Go to Settings → Advanced Settings → Delivery & Install Automation
Open the Delivery Methods tab
You’ll see a default delivery method created automatically.
Choose a Delivery Type:
Delivery → Requires routing and integration with the driver app. A driver will be assigned for the delivery. (Default auto add to the setting)
Delivery Without Routing → Does not require routing or the driver app. The delivery process is handled manually.
It's still fully template — now let’s customize it.
✏️ Delivery Method Details
Click the pencil icon to edit:
Update Method Name, Email, and Abbreviation
Set Start Time, Max Drive Time, and Number of Trucks
Enable Ignore Delivery Cap for Online Orders (recommended to capture more sales even when your schedule looks full)
⏰ Cut-Off Time & Routes
Turn on Cut-Off Time to set delivery schedules based on when orders are placed:
Same Day
Next Day
Custom Lead Time
Choose a Route Type:
Combined Route → Deliveries for different customers, service areas, or delivery types are grouped on one route. Saves time and makes the route as efficient as possible.
Separated Route → Each route is kept separate — for one customer group, one area, or one delivery type. It gives more focus on each route but may take more time overall.
⚡ Advanced Options
You can also:
Limit Maximum Pieces Per Stop
Assign Priority Levels if you have multiple delivery methods
Select available delivery options (Full-Service, Drop-off, Install)
Enable Partner Delivery Options like Custom Install or Haul Away
📅 Delivery Schedule
Set up your schedule with three tabs:
Delivery Limit → set availability by day of week
Holidays → adjust capacity for special dates
Click Add Holiday, pick a date, set capacity, and Save
Delivery Zones → define regions with ZIP codes
Add Zone Name, ZIP codes, Zone Type, Frequency, then Save
🎉 Finishing Up
Click Save, and you’ll see a success notification. Your Delivery Company is now fully set up with customized methods, schedules, and zones.
✅ You’re Ready!
With your Delivery Company created in Appliance.io, you can start managing deliveries like a pro. From registration to advanced delivery automation, everything is in place to keep operations smooth and efficient.