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Payment Processing Guide
Payment Processing Guide

This is a complete guide to processing a payment with all Payment Methods in Appliance.io

Website Admin avatar
Written by Website Admin
Updated over a week ago

The Ultimate Guide to Processing Payments in Appliance.io – Made Simple and Fun! 🚀

The current payment methods are as follows:

BlockChyp

  1. Credit Card

  2. Phone Payment

  3. Email Invoice

Financing

  1. Synchrony

  2. Wells Fargo

  3. Acima

  4. Snap

Manual Entry

  1. Credit Card

  2. Check

  3. Cash

  4. Bank Transfer

  5. Write-Off

Credit Line

  1. Credit Line

Initiating a Payment 💸

  1. Open the Quote: Find the quote that needs payment.

  2. Hit “Add Payment +”: This opens the payment processing popup.

  3. Choose BlockChyp: Select BlockChyp from the payment providers on the left. Let’s dive into the methods!

BlockChyp - Credit Card 💳

  1. Select Payment Type: Ensure “Credit Card” is highlighted.

  1. Choose a Terminal: Pick the nearest available terminal on your network.

  2. Date Auto-Filled: No need to adjust – today’s date is already there.

  3. Enter Payment Amount: Input the desired amount (the max allowable amount is shown).

  4. Click “Apply Deposit/Payment”: Start the transaction!

    Note:

    • The terminal will prompt the customer to complete the payment.

    • If the payment covers the full balance, the quote magically converts into an order. 🚜

BlockChyp - Phone Payment 📲

  1. Select Payment Type: Choose “Phone Payment” from the options.

  2. Pick a Terminal: Select the one closest to the salesperson.

  3. Date Auto-Filled: No edits needed.

  4. Enter Payment Amount: Add the desired amount (max allowable amount displayed).

  5. Add Notes: Optional but helpful for documentation.

  6. Click “Apply Deposit/Payment”: Start the process.

  7. Manually Input Card Details: Enter customer’s verbal card info via the terminal.

    Note: Fully paid quotes automatically convert to orders! ✨

BlockChyp - Email Invoice 📧

  1. Select Payment Type: Choose “Email Invoice”.

  2. Send Payment Link: Click “Send BlockChyp Payment Link” to email it.

  3. Cancel or Modify: Use “Cancel Payment” to void an active link if changes are needed.

Notes:

  • Today’s date and billing email auto-fill.

  • Modify the email if necessary to send the link elsewhere.

  • Links allow payments from anywhere! No expiration unless canceled manually.

  • Full payment converts the quote into an order instantly. ☕

Financing Options 💵

You can process payments through Synchrony, Wells Fargo, Acima, or Snap Finance. Here’s how:

  1. Open “Record Deposit/Payment”: Select “Add Payment” from the quote.

  2. Choose Financing Provider:

    • Synchrony

    • Wells Fargo

    • Acima

    • Snap Finance

  3. Enter Payment Details:

    • Date: Auto-filled with today’s date.

    • Amount: Enter the payment amount (max allowable amount displayed).

    • Promo or Authorization Code: Required for some providers like Synchrony.

    • Term Length: Add based on the financing agreement.

  4. Quick Entry Options: Use “50% Down” or “Paid in Full” buttons as needed.

  5. Click “Apply Deposit/Payment”: Finalize the transaction.

  6. Full payments convert quotes to orders automatically! 🚀

Notes and Provider Overview

  • Synchrony: Requires promo and authorization codes.

  • Wells Fargo: Term length must be entered to finalize the transaction.

  • Acima: Offers lease-to-own options. Enter the necessary payment and term details.

  • Snap: Requires the same input as other providers, with term length for installment payments.

Manual Entry Options 🔍

When you need to process payments outside of Appliance.io, manual entry comes to the rescue! Let’s explore the options:

Manual Entry - Credit Card 💳

  1. Select Manual Entry: Pick “Credit Card”.

  2. Check the Date: Auto-filled; adjust if needed.

  3. Enter Amount: Add the payment amount (max limit shown).

  4. Approval Code: Input the code from the terminal.

  5. Add Notes: Optional but useful.

  6. Click “Apply Deposit/Payment”: Done! ✅

Manual Entry - Check 📚

  1. Select Manual Entry: Pick “Check”.

  2. Verify Date: Update if the check was received earlier.

  3. Enter Amount: Add the payment amount (max limit shown).

  4. Input Check Number: Straight from the check.

  5. Click “Apply Deposit/Payment”: Easy-peasy!

Manual Entry - Cash 💸

  1. Select Manual Entry: Choose “Cash”.

  2. Confirm Date: Adjust if needed.

  3. Enter Amount: Input the cash received.

  4. Add Notes: Optional but handy.

  5. Click “Apply Deposit/Payment”: Done and dusted!

Manual Entry - Bank Transfer 🏛

  1. Select Manual Entry: Choose “Bank Transfer”.

  2. Confirm Date: Update if necessary.

  3. Enter Amount: Add the payment amount.

  4. Transaction ID: Include the bank transfer ID.

  5. Add Notes: Optional but useful.

  6. Click “Apply Deposit/Payment”: Success! 🚀

Manual Entry - Write-Off 📉

  1. Select Manual Entry: Pick “Write-Off”.

  2. Confirm Date: Adjust if required.

  3. Enter Amount: Add the write-off amount.

  4. Add Notes: Explain the reason for the write-off.

  5. Click “Apply Deposit/Payment”: Voilà!

Credit Line Payments 💳

  1. Select “Credit Line”: Available under the payment options.

  2. Check Available Balance: Displayed at the top.

  3. Auto-Fill Fields:

    • Date: Today’s date.

    • Amount: Auto-fills with the balance due or max available credit.

  4. Add Notes: Optional but helpful.

  5. Click “Apply Deposit/Payment”: Or use “+ Pay Credit Line” for deferred payments.

Notes:

  • A “NOT PAID” icon will appear until the credit line is paid off.

  • Payments apply directly to the credit line tile, updating once fully paid. 💰

And That’s a Wrap! 🎉

With these steps, processing payments in Appliance.io is easier, faster, and more enjoyable! Happy payment processing! 👌

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