Hey there! Welcome to Appliance.io. In this article, we’re going to walk you through one of the most important parts of any order — Payments. Let’s dive in!

Alright — say it’s your first time using the POS, and you’ve got a package deal order ready to go.

To start the payment process, just click “Add Payment / Rebates.”

From there, you’ll see all the available payment methods. If the list feels a little empty, no worries — you might just need to turn some of them on. Here’s how.

Head over to Settings,

Then click on Payments.

Here, you’ll see a list of methods. Just toggle on the ones you want to use — and you’re good to go! Let’s break them down one by one.

First up: Financing — you’ve got four options here:

The First one is Synchrony. For all of these, you’ll always need to enter two things:

The Date,

And the Amount. Now, you can either go with Paid in Full or select 50% Down, depending on how your customer wants to pay.

Let’s keep it simple for now — we’ll go with Paid in Full.

Once these two are filled, you can proceed to other fields.

For Synchrony, add a Promo Code and an Authorization Code. Term Length is optional.

For Wells Fargo,

Acima,

and Snap, just enter the Term Length. Easy.

Next, we’ve got Manual Entry options. This includes:

Add Approval Code,

Enter the Check Number,

Just the Date and Amount. Notes are optional.

Fill in the Transaction ID

Same as Cash; you can add Notes if you’d like

And the last one in Manual Entry is Other. Use this when you’ve got a unique payment type. Just add a description for clarity.

Now let’s talk about Customer Credit.

This comes from refunded orders — we’ve got a separate guide for that if you need a refresher.

Here, you can choose Use All Customer Credits next to Paid in Full. If the credit is more than the order total, it covers the payment. If it’s less, it works like a discount. Simple as that.

Next is the Credit Line — this is the credit amount you’ve assigned to your customer. It helps you keep tabs on how much credit a customer can use toward quotes or orders. You can manage this under Customer Details.

Now here’s one that’s exclusive to Appliance.io — AIO Pay. It’s our all-in-one payment solution that makes transactions super seamless. AIO Pay supports credit/debit cards, ACH, and more — all powered by Adyen, rebranded just for us. There are two ways to pay with AIO Pay:

Credit Card via Terminal

Choose the Terminal Name,

And as usual, add the Date and Amount.

The other AIO Pay Payment Type is Phone Payment.

Again, start with Date and Amount,

Then, enter the Credit Card details manually.

And finally — Rebates. If your order qualifies — based on things like brand, model, or order value — rebates will show up automatically.

Just check the box,

and hit Apply Rebates.

It’ll apply the discount straight to the invoice.

And that’s how you handle payments like a pro in Appliance.io. Thanks for reading — and see you next time!