The Non-New Product Management feature in Appliance.io helps you organize, display, and sell pre-owned or refurbished appliances right alongside your new inventory. Whether you’re offering open-box, demo, scratch-and-dent, or used units, this setup ensures your customers clearly understand product conditions, saving time and building trust.
📍 Where to Start
To start, open the sidebar and click Purchase Orders.
At the top-right corner of the page, you’ll see the Receive Inventory button. Click it, and select Import by CSV.
Next, choose your Stock Inventory Location, Storage Location (if applicable), and the Condition of your products (such as New, Used, or Scratch & Dent).
Then, upload your CSV file containing the product data.
Once uploaded, you’ll see a Preview of your file in the dropdown. Double-check that everything looks correct, then click Import to continue.
📦 Viewing the Product
After importing, head over to the Inventory page.
You’ll see that your products have automatically been transferred into your inventory — ready to manage, sell, or update further.
🖼️ Adding Product Pictures and Descriptions
To make your products stand out on your website:
In the Available column, click the box icon beside a product.
Scroll to the right until you see the Pictures column, then click Add to upload your product images.
Right next to it, you can type in a Product Description — this text will appear directly on your online product page.
When you’re done, make sure to hit Save to keep your changes.
✏️ Editing Product Details Later
Need to make updates later?
You can easily edit any product’s pictures or description by clicking the pencil icon next to it.
Your product page will automatically use your custom images and description — giving your customers a polished, professional view of your inventory.
🎉 You’re All Set!
And that’s it — you’ve successfully received inventory, added product details, and customized your listings for your website!
The CSV Import process saves you hours of manual work and keeps your inventory organized, accurate, and ready to sell.