This is a guide to Custom Models in Appliance.io.
This guide explains how to manage and register custom products in Appliance.io, particularly useful for new models not yet in the database.
Start with a Quote: Open a new quote for the customer.
Add Product: In the product search bar, type the model number. If the model is unregistered, the “Custom Product” button will appear.
Select Custom Product: Choose this option to proceed with the custom product entry.
Model Number: Input only letters and numbers without any special characters.
If the product is taxable, ensure the toggle is switched on; otherwise, leave it off.
Provide a description of the item in the designated field.
Go to the inventory section (manager role).
Click on the “Inventory Options” button and choose “Register Model Number.” It will show a pop-up.
Fill Out Model Registration Form:
Model Number (Required): Enter the exact model number without any extra characters.
Model Name (Optional): Provide the name of the appliance, e.g., “Whirlpool 32-inch Dishwasher.”
Brand Name (Required): Select an existing brand from the dropdown. If it’s a new brand, contact Appliance.io support.
UPC Code (Optional): If available, scan or input the UPC code to associate it with the model.
Categories: Assign the item to relevant categories as accurately as possible.
Once all fields are completed, click “Save” to register the model in the system.
Note:
Inventory Location: Set the primary location for this model during the registration.
Brand Options: If the brand isn’t listed, reach out to Appliance.io support to verify.
Custom Brands: For non-appliance items, custom brand features may be needed. (Refer to the Custom Brand guide for more details.)