DMI is an external warehouse management integration that works hand in hand with your local inventory system. It gives you a real-time view of product availability across both your store and external warehouses, helping you manage stock, fulfill orders, and keep customers happy.
📍 Accessing DMI
From the sidebar, click Integration (just above the Settings icon).
In Data Integrations, you’ll see DMI.
Switch the toggle to YES to enable the integration.
📊 How the Integration Works
DMI combines two inventory sources to give you the full picture:
Local Inventory
Tracks stock in your own store, including reserved or pending items.External Warehouse Inventory
Pulls in stock levels from connected warehouses, plus on-order quantities from suppliers.
Together, this creates a hybrid inventory view, ensuring you always see the most accurate availability across all sources.
📦 What You Get with DMI
Smarter Order Fulfillment
Local stock is checked first
External warehouse stock is used as a fallback
Orders can even be split across locations when needed
Better Customer Experience
Real-time stock availability
Alternative sourcing when your local stock is low
More reliable delivery planning
Stronger Inventory Management
Centralized visibility across all stock locations
Easier reordering based on combined levels
Faster detection of stock discrepancies
⚙️ Automatic Syncing
DMI refreshes warehouse stock data every 30 minutes.
This strikes the right balance between accuracy and efficiency:
Keeps stock data fresh without overloading the system
Handles thousands of SKUs smoothly
Works seamlessly in the background so you don’t have to
🛠 If Something Goes Wrong
Even if DMI is temporarily unavailable, your system keeps running:
Local inventory continues updating in real time
You can still process sales and manage stock
External data will catch up once syncing resumes
For urgent needs, you can always:
Contact the warehouse directly
Use manual stock counts
Flag discrepancies for later reconciliation
🎯 Why It Matters
With DMI integration, you get:
A unified view of stock across local and external sources
Smarter fulfillment with fewer out-of-stock surprises
Accurate customer-facing availability
Reliable data syncing without slowing down your operations
🎉 The Bottom Line
DMI integration gives you the best of both worlds — real-time local data plus regularly updated external warehouse stock. With hybrid fulfillment, seamless syncing, and graceful fallback when issues arise, it keeps your inventory accurate and your customers satisfied.