Hey there! In this article, we’re going to show you how to make sure those barcodes on boxes actually scan — every time — with our system.
We’ll focus on two big ones: UPC barcodes (these are your gold standard), and Model barcodes (super helpful, sometimes tricky). Let’s break it down.
What Are These Barcodes Anyway? Alright, first things first, UPC Barcode: This one’s the real MVP. It’s legally required, reliable, and ready to scan like a champ. Model Barcode: This one’s a bit more complex. It tells us exactly what the item is — sometimes with a bonus series number at the end. That little surprise can mess with inventory scans, but don’t worry. You’ve got this.
So, what if the model barcode doesn’t work? No stress. Here’s your quick fix: manually type the model number, put a little mark on the box so you know to come back later. And then we head to the Inventory page.
Once you're on the Inventory page, click Register Model Number
A pop-up will appear
Hit Update Existing (yep, we’re updating info, not adding a new product)
Type in the Model Number
You’ll see the model details pop up — but heads up: You can only edit one thing here — the UPC Code.
Now click into the UPC field. Give the UPC barcode on the box a quick scan.
Once it fills in, hit Save
You'll see a success notification at the top of the screen. Before you move on, just take a second to make sure both barcodes are good to go: the Model barcode and the UPC barcode. Now the box should scan smoothly every time.
Sometimes the model barcode changes slightly with different production runs. Say hello to series numbers. No worries — same steps apply: Register the model number, update the UPC, then save, and move on. You’re basically a barcode ninja now.
And that’s it! Now you know how to tackle tricky barcodes and keep things running like clockwork in Appliance.io. Thanks for reading, and happy scanning.