Hey there! In this article, we’re going to show you how to Reserve or Request Inventory straight from an Order. Because sometimes, things don’t go exactly as planned — but don’t worry, we’ve got your back!
Alright, let’s get started. Open up the order you’re working on.
Now click Check Stock.
Uh-oh — looks like there’s no stock available for one of the items. But don’t panic! You’ve got options.
If the item’s out of stock, just hit the Request button. This sends a notification to the Warehouse team, letting them know you need this item.
You’ll see a notification pop up in the top-right corner — that means your request has officially been sent!
Now, where does that request go? It gets added to the Purchase Orders page.
While it's being processed, the order tracker will move to Ordered Estimated Time of Arrival / Purchase Order.
Click on it, and you’ll get all the important info, like Purchase Order Number, Estimated Availability, Warehouse Arrival Date, Quantity, and your Place in the Queue. This gives you a clear picture of when the item will be ready.
Once the item arrives, you're good to go. You can now move forward with delivery as usual.
But hey, if you’ve already got the item in stock, it’s even easier.
Just click Reserve.
That locks in the item specifically for this order — so nobody else grabs it.
Once reserved, the order is officially ready to be delivered. Smooth, fast, and super easy.
And that’s it! Whether you're requesting new stock or reserving what you already have, managing inventory from your orders has never been simpler. And as always, see you in the next one!